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Symptom Cause and/or Corrective Actions
c Disconnect the AC Adaptor from a wall socket or remove the
battery pack, then reconnect the AC Adaptor or the battery
pack in about 1 minute. Turn the power on. If the functions
still do not work, press the RESET button using a sharp-
pointed object. (If you press the RESET, all the settings
including the date and time return to the default.)
(p. 24, 25, 305)
• This is because some functions use a linear mechanism. This is
not a malfunction.
• Charging has completed.
• The battery pack is not properly installed.
c Install it properly (p. 24).
• The POWER switch is not set to OFF (CHG).
c Set it to OFF (CHG) (p. 25).
• The battery pack is not properly installed.
c Install it properly (p. 24).
• Something is wrong with the battery pack.
c If the problem persists, unplug the AC Adaptor immediately
and contact your Sony dealer or local authorised Sony service
facility.
• DISPLAY/BATT INFO is pressed.
c Press the LCD screen lightly.
c Press DISPLAY/BATT INFO on your camcorder or DISPLAY
on the Remote Commander (p. 34, 54).
c Adjust the screen (CALIBRATION) (p. 295).
• The USB cable was connected before installation of the
USB driver was complete.
c Uninstall the incorrect USB driver and reinstall the
USB driver (p. 198, 205).
• USB STREAM is set to OFF in the menu settings.
c Set it to ON (p. 243).
• Moisture has started to condense in your camcorder (p. 292).
c Remove the battery pack, then install it again (p. 24).
*
1)
DCR-PC103E only
*
2)
DCR-PC104E/PC105E only
No function works though the
power is on.
When you set the POWER switch
to PLAYER*
1)
/VCR*
2)
or OFF
(CHG), if you move your
camcorder, you may hear a
clattering sound from inside your
camcorder.
While charging the battery pack,
the CHARGE lamp does not light
up.
You cannot charge the battery
pack.
While charging the battery pack,
the CHARGE lamp flashes.
The buttons do not appear on the
touch panel.
The buttons on the LCD screen do
not work.
Image data cannot be transferred
to your computer by the USB
connection.
The cassette cannot be ejected even
if the cassette lid is open.
The cassette cannot be ejected.
Types of trouble and how to correct trouble