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4. Select View Information.
5. The information should read: IP enabled: Yes. If it does not, you might need to use a different
connection.
If you still cannot access the Embedded Web Server, turn the printer off with the Power key on the front
panel and then turn it on again.
If you experience very slow progress while trying to access the Embedded Web Server, the problem could be
that you are using a proxy server. Try bypassing the proxy server and accessing the Embedded Web Server
directly.
●
In Internet Explorer 6 for Windows, go to Tools > Internet Options > Connections > LAN Settings, and
select the Bypass proxy server for local addresses check box. You can also click the Advanced button
to add the printer's IP address to the list of exceptions, for which the proxy server is not used.
●
In Safari for MAC OS X, go to Safari > Preferences > Advanced and click the Proxies: Change Settings
button. Add the printer's IP address or its domain name to the list of exceptions, for which the proxy
server is not used.
“Out-of-memory” error message
There is no direct relationship between the size of a file in your computer and the amount of memory needed
to print the file. Because of file compression and other factors, it is difficult to estimate how much memory is
needed to print a job. It is possible that the printer will lack sufficient memory to print a certain job, despite
having printed larger jobs in the past. Adding memory to your printer is one solution.
If you are using the Windows HP-GL/2 driver, printer memory problems can often be resolved by clicking the
Advanced tab, selecting Document options, selecting Printer features, and then selecting Print job as
raster.
NOTE: If you select this option, the time needed to process the job in your computer might be considerably
longer.
The platen rollers squeak
If you notice that the platen rollers are squeaking, call HP support for help: http://welcome.hp.com/
country/us/en/wwcontact_us.html
Cannot access the HP Designjet Utility
If you have not done so already, please read Access the HP Designjet Utility on page 19.
1.
Go to the front panel and select the Connectivity menu icon
, then Advanced > Web services > HP
Designjet Utility Software > Enable.
2. If you have a TCP/IP connection to your printer, go to the front panel and select the Connectivity menu
icon
again.
3. Select the type of connection you are using.
4. Select View Information.
182 Chapter 16 Troubleshoot other issues ENWW