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B Urgent walk-in job scenario
In this scenario, the print service provider (PSP) receives an urgent walk-in order which requires delivery in
less than two hours. The printer is currently printing and there are jobs in the queue, however, the new job
has the highest priority. It also requires different paper than what is currently in the printer.
NOTE: The new job is a repeat order for which the digital content already exists within the ripped files
storage.
The following information describes the necessary tasks to successfully execute an urgent walk-in job.
Task 1: Handle the digital content
The following steps will help you to successfully handle the digital content.
1. Find the digital content on the RIP workstation.
2. Open the PDF file in Adobe Acrobat.
3. Ensure you have all the necessary information to submit the job, including fonts and high-resolution
images.
4. Check the orientation, margins, typography, color and resolution to ensure that there are no printing or
finishing inconsistencies.
NOTE: Ensure the job can be completed and delivered on time given the current workload and the paper
and ink supplies.
Task 2: Handle print jobs
Due to the urgent nature of the new walk-in job, you are required to interrupt the current jobs in the print
queue. The following steps will help you to handle the print jobs.
1. Pause the queue. See
Pause the job queue on page 117.
2. Move the new job to the top of the queue.
3. Adjust the new job settings for productivity, paper type, print size, number of copies and nesting as
necessary.
4. Cancel the job currently in the printer when the last image is completed.
NOTE: Resume the queue only after handling the paper and ink system. Once the new job is done,
remember to pause the queue again to avoid printing the queued jobs on the wrong paper.
ENWW Task 1: Handle the digital content 195