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13-2
Cisco NAC Guest Server Installation and Configuration Guide
OL-15986-01
Chapter 13 Logging and Troubleshooting
Log Files
Log Files
The system records information in different log files depending on the application function:
• Downloading the log files
• Application Logging
• Email Logging
• RADIUS Logging
• CAM Update Logging
• Web Server Logging
Downloading the log files
Step 1 To download the files from the administration interface select Server > Support Logs from the left hand
menu (
Figure 13-2).
Figure 13-2 Download the log files
Step 2 Click the download button and save the log file on your computer. The support logs are contained within
the tar file.
Application Logging
All the application error and warning messages are stored in the application.log file. You may need to
view this file to see errors with the main application.
Email Logging
Email is processed by the sendmail daemon on the Guest Server. To troubleshoot issues, you need to
view the email log file called maillog.
RADIUS Logging
RADIUS is processed by the radiusd daemon on the Guest Server. To troubleshoot issues, you need to
view the radius.log file.