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Press the
RESUME/CANCEL
button to dismiss
the error, and then adjust your operating
environment and/or the position of the printer
so that the Paper Output Slot is not exposed
directly to strong light.
After carrying out the above measures, if the
problem continues after aligning the Print Head
again, press the
RESUME/CANCEL
button to
dismiss the error, and then perform Manual Print
Head Alignment.
Manual Print Head Alignment
Twelve flashes:
Cannot print the contents on CREATIVE PARK
PREMIUM.
You cannot print the contents on CREATIVE PARK
PREMIUM.
When you print the contents on CREATIVE PARK
PREMIUM, confirm the message on the computer
screen, make sure that genuine Canon ink tanks
are installed properly for all colors, then start
printing again.
Thirteen flashes:
The ink level cannot be detected.
The remaining ink level cannot be correctly
detected. (The lamp on the ink tank flashes.)
Replace the ink tank and close the Top Cover.
Routine Maintenance
Printing with an ink tank that was once empty may
damage the printer.
If you want to continue printing in this condition,
you need to release the function for detecting the
remaining ink level. Press and hold the printer's
RESUME/CANCEL
button for at least 5 seconds,
and then release it.
With this operation, releasing the function for
detecting the remaining ink level is memorized.
Please be advised that Canon shall not be liable
for any printer malfunction or damage caused by
refilled ink tanks.
Note
If the function for detecting the remaining ink
level is disabled, the ink tank is displayed in
gray on the printer status monitor.
Routine Maintenance
Fourteen flashes:
Ink tank cannot be recognized.
The ink tank is not compatible with this printer.
(The lamp on the ink tank is off.)
Install an appropriate ink tank.
Routine Maintenance
Appropriate ink tank is not installed.
Printing cannot be executed because the ink
tank is not compatible with this printer.
Install the appropriate ink tank.
Routine Maintenance
If you want to cancel printing, press the
printer's
RESUME/CANCEL
button.
Fifteen flashes:
Ink tank cannot be recognized.
An ink tank error has occurred. (The lamp on the
ink tank is off.)
Replace the ink tank.
Routine Maintenance
Sixteen flashes:
The ink has run out.
The ink has run out. (The lamp on the ink tank
flashes.)
Replace the ink tank and close the Top Cover.
Routine Maintenance
Printing under the current condition may damage
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