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Troubleshooting > Cannot Install the Application Program
U347
Cannot Install the Application Program
Easy-WebPrint EX Does Not Start up or Easy-WebPrint EX Menu Does Not Appear
If Easy-WebPrint EX does not start up or its menu does not appear on Internet Explorer, confirm
the following.
Note
You can use Easy-WebPrint EX with Internet Explorer 7 or later.
Check 1: Is Canon Easy-WebPrint EX is displayed on the Toolbars menu in the
Internet Explorer's View menu?
If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your
computer. Perform Custom Install on the
Setup CD-ROM
, then select Easy-WebPrint EX to
install it onto your computer.
Note
If Easy-WebPrint EX is not installed on your computer, a message asking you to install it
may be displayed on the notification area on the taskbar. Click the message, then follow
the instructions on the computer screen to install Easy-WebPrint EX.
While the installation or download Easy-WebPrint EX is in progress, it is necessary to
access the Internet. A connection charge is taken upon yourself.
Check 2: Is Canon Easy-WebPrint EX selected on the Toolbars menu in the
Internet Explorer's View menu?
If Canon Easy-WebPrint EX is not selected, Easy-WebPrint is disabled. Select Canon Easy-
WebPrint EX to enable it.
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Page 391 of 468 pagesCannot Install the Application Program