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Troubleshooting > Print Head Holder Does Not Move to the Position for Replacing
U325
Print Head Holder Does Not Move to the Position for Replacing
Check 1: Is the POWER lamp off?
Check if the POWER
lamp is lit green.
The Print Head Holder will not move unless the power is on. If the
POWER
lamp is off, close the Top
Cover and turn the printer on.
While the POWER
lamp is flashing green, the printer is initializing. Wait until the
POWER lamp stops
flashing and remains lit green, and then open the Top Cover again.
Check 2: Is the Alarm lamp flashing?
Close the Top Cover, confirm the number of times the
Alarm
lamp is flashing, take the appropriate
action to resolve the error, and then reopen it. For details on how to resolve the error, see
Alarm
Lamp Flashes Orange
.
Check 3: Has the Top Cover been left open for 10 minutes or longer?
If the Top Cover is left open for more than 10 minutes, the Print Head Holder moves to the right to
prevent the Print Head from drying out. Close and reopen the Top Cover to return the Print Head
Holder to the position for replacing.
Check 4: Has the printer been printing continuously for a long period?
Close the Top Cover, wait a while, then reopen it.
If the printer has been printing continuously for a long time, the Print Head Holder may not move to
the position for replacing since the Print Head may overheat.
Note
Opening the Top Cover while printing moves the Print Head Holder to the right. Close the Top
Cover, and reopen it after printing finishes.
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