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> Scanning Guide >
Troubleshooting
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Installation Problems
> Menu Screen Does Not Appear When
the Setup CD-ROM
Is Inserted
Menu Screen Does Not Appear When the
Setup CD-ROM
Is
Inserted
Check 1: Make sure that the CD-ROM is inserted properly.
Reinsert the
Setup CD-ROM
.
Check 2: The auto start function for CD-ROMs may be disabled.
The CD-ROM may not start automatically for some reason. Double-click the CD-ROM drive icon and start
the setup directly.
1.
From the Start menu, select Computer.
(In Windows XP, select My Computer from the Start menu. In Windows 2000, double-click the My
Computer icon on the desktop.)
2.
Double-click the CD-ROM drive icon, or right-click the CD-ROM drive icon and click
Open, then double-click MSETUP4.EXE.
Important
The CD-ROM drive may not be operating correctly if the CD-ROM drive icon does not appear.
Contact the manufacturer of the computer. Or, the
Setup CD-ROM
may be damaged. Contact Canon
Customer Support Help Desk (refer to the printed manual: Quick Start Guide
) or the service center.
Check 3: The
Setup CD-ROM may be dusty or dirty. There may be
fingerprints on the CD-ROM.
Gently dust or wipe off the dirt on the CD-ROM with a soft cloth.
Gently wipe fingerprints and other smears from the CD-ROM with a soft cloth or an eyeglass
cleaner, being careful not to scratch the CD-ROM.
Remove dust and dirt from the CD-ROM drive with a blower brush for a camera lens.
Important
Do not wipe the CD-ROM drive's sensor directly with a cloth or other materials. It could cause the
drive to malfunction and cease to read CD-ROMs.
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Page 285 of 334 pagesMenu Screen Does Not Appear When the Setup CD-ROM Is Inserted