Filter
Top Products
On-screen Manual
> Scanning Guide >
Troubleshooting
>
Problems with Scanning
> Scanner Buttons Do Not Work
Scanner Buttons Do Not Work
Check 1: Install the required software programs (MP Navigator EX, other
applications that accompany the machine, etc.) from the Setup CD-ROM
.
Check 2: To use the COPY button, install the printer driver of your printer.
Check 3: Check that the printer operates properly.
Check 4: To use the E-MAIL button, install any of the following programs.
- Windows Mail (Windows Vista)
- Outlook Express (Windows XP/Windows 2000)
- Microsoft Outlook
(If an e-mail software program does not operate properly, check that the program's MAPI is enabled. To
enable MAPI, refer to the manual of the e-mail software program.)
Check 5: The MP Navigator EX screen may be hidden behind other
windows. (Windows 7/Windows Vista)
Click Canon MP Navigator EX on the taskbar to bring the MP Navigator EX screen to the front.
Check 6: Applications may not be assigned to the Scanner Buttons.
Scanner Button Settings
Page top
Page 295 of 334 pagesScanner Buttons Do Not Work