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> Scanning Guide >
Troubleshooting
> Problems with Scanning Film > Scan Quality Is Poor or Colors
Are Scanned Incorrectly
Scan Quality Is Poor or Colors Are Scanned Incorrectly
Check 1: The Platen or the light source on the Document Cover may be
dusty or dirty.
Remove dust and dirt from the Platen and the light source on the Document Cover. Clean the Platen of
the scanner or the light source of the Film Adapter Unit, taking special care not to press strongly on the
Platen.
Check 2: Recalibrate the scanner from the Scanner tab in the Preferences
dialog box of ScanGear (scanner driver).
Scanner Tab
Check 3: If the film is in poor condition (dirty, faded, etc.), use Remove Dust
and Scratches (FARE), Fading Correction, Grain Correction, etc. in Image
Settings in Advanced Mode of ScanGear.
Image Settings
Note
If a print out of an image does not appear satisfactory or the same as what you see on the monitor,
you may need to change the printer's settings. Or, there may be a problem with the printer.
For details, refer to the manual of your printer.
Check 4: If circular stripe patterns (Newton's rings) appear, load the film
face-up and click Preview, then click (Mirror) on the Toolbar of
ScanGear to invert the image, then click Scan.
Check 5: The film may be extremely dark or bright, or the spaces between
frames are extremely narrow (2 mm is standard).
Scan again using ScanGear if the Scanner Buttons or MP Navigator EX yielded less than satisfactory
colors.
Check 6: Adjust the brightness, contrast, tone curve, etc. on the Advanced
Mode tab if the colors of the ScanGear's preview scan was unsatisfactory.
Correcting Images and Adjusting Colors with ScanGear (Scanner Driver)
Check 7: Adjust the saturation and color balance on the Advanced Mode
tab of ScanGear if the scanned image appears reddish or bluish.
Adjusting Saturation and Color Balance
Check 8: Light may reflect off white slide mounts into images. In that case,
use black slide mounts or cover the white slide mounts with black frames.
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