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Troubleshooting / Guide de dépannage
If you run into any problem using your camcorder, use the following table to troubleshoot the
problem. If the problem persists, remove the power source and contact your Sony dealer. If
“C:ss:ss” appears on the screen, the self-diagnosis display function has activated. See page 253.
During recording
Symptom Cause and/or Corrective Actions
• The POWER switch is not set to CAMERA.
c Set it to CAMERA (p. 37).
• Your camcorder automatically turns off to prevent the battery
pack from running out and to protect the tape when your
camcorder has been in recording standby for more than five
minutes.
c Set the POWER switch to OFF (CHG) and then to CAMERA.
• The tape has run out.
c Rewind the tape or insert a new one (p. 12, 53).
• The write-protect tab is set to SAVE >.
c Use a new cassette or slide the tab (p. 12, 272).
• The tape is stuck to the drum (moisture condensation).
c Remove the cassette and leave your camcorder for at least
one hour to acclimatize (p. 279).
• Your camcorder automatically turns off to prevent the battery
pack from running out and to protect the tape when your
camcorder has been in recording standby for more than five
minutes.
c Set the POWER switch to OFF (CHG) and then to CAMERA.
• The battery pack is dead or nearly dead.
c Install a fully charged battery pack.
• The viewfinder lens is not adjusted.
c Adjust the viewfinder lens (p. 44).
• STEADYSHOT in is set to OFF in the menu settings.
c Set it to ON (p. 226).
• The setting is the manual focus.
c Press FOCUS to enable the autofocus (p. 82).
• Shooting conditions are not suitable for autofocus.
c Adjust the focus manually (p. 81).
• The LCD panel is open.
c Close the LCD panel (p. 41).
• The contrast between the subject and background is too high.
This is not a malfunction.
START/STOP does not operate.
The power goes off.
The picture in the viewfinder is not
clear.
SteadyShot does not work.
The autofocusing function does not
work.
The picture does not appear in the
viewfinder.
A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.
English
— Troubleshooting —
Types of trouble and how to correct trouble
(continued on the following page)