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Troubleshooting 4-104
NovaJet 800 Series Service Manual
INTERNET:
http://www.encad.com (Downloads - Software)
5. Extract 2 files from the executable: xxxxxx.rom, and readme.txt.
6. If your printer is set up using a printer server, you can use the
ENCAD File Print Utility (EFPU) to download the new firmware to
your printer. The EFPU can be found on the System CD.
6. Using the EFPU, send the XXXX.ROM file to the printer.
Open the EFPU and press the Add button in the Folders section
of the dialog box. Give the new folder a name and press OK.
7. Now press the Add button in the Files section of the dialog box.
Find the firmware file that you downloaded from Encad’s website
and press the Open button. This will add the firmware file to the
folder you created.
8. Select the firmware file in the Files section of the dialog box and
press the Print button.
9. The firmware file is sent to the printer as a normal print job.
Approximately 20 - 40 seconds later a single beep should be
heard indicating the update was successful. After a one second
delay, the printer will automatically reboot. The printer should
come up normally. Verify the new firmware revision by sequencing
through Utility Menu/Service Menu/About Menu. If multiple beeps
are heard, reboot printer and reseat your connection to the printer
(network cable or parallel cable). Resend the firmware file to the
printer. After a one second delay, the printer will automatically
reboot. The printer should come up normally. Verify the new
firmware revision by sequencing through Utility Menu - Service
Menu - About menu.
9. Reinitialize the printer (Setup Menu, User Setup Menu, Init
Settings). A single beep will sound from the printer. Cycle power
and ensure a normal initialization occurs. Run a prime to verify
the unit will print.