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Troubleshooting
4-11
NovaJet 800 Series Service Manual
Symptoms Possible cause Solution
Table 4-1. Troubleshooting Table (cont).
Printer Output is 2) inspect and/or
Banding (Horz.) replace stepper
(cont) motor gears and/or
lower roller
assembly
3) replace MPWA
• insufficient replace or refill
ink in cartridges cartridges
(normally 1/3 full)
• cartridges need perform Prime
to be primed
• color calibration perform Color
required Calibration
• paper axis perform Paper Axis
calibration Test Calibration
required
• faulty or corrupt reload firmware
firmware (while in continuous
run state)
• cartridge dimple 1) perform
area dirty or Cartridge Dimple
damaged Cleaning procedure
2) replace cartridge
• flex cable 1) clean Flex
contacts dirty or Cable Contacts
damaged