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Appendix
Chapter 8 Troubleshooting
Glossary
Introduction
Index
Contents
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116
How to Load
Documents
Configuring the
Scan Settings
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Troubleshooting
Paper jams/pick errors occur frequently.
*1: "Consumables" refers to the pad assy and the pick roller.
Does the paper condition fulfill the requirements described
in "Precautions" in "Paper Quality" (page 30)?
No
Use paper that fulfills the requirements.
For details, refer to "2.2 Documents for Scanning" (page 30).
Ye s
Is the inside of the ADF free of foreign matter?
Ye s
Clean or remove any foreign matter from the ADF.
For details, refer to "Chapter 6 Daily Care" (page 85).
No
Are the consumables (*1) installed correctly?
No
Install the consumables (*1) correctly.
For details, refer to "Chapter 7 Replacing the Consumables" (page 91).
Ye s
Are any of the consumables (*1) dirty?
Ye s
Clean the consumables (*1).
For details, refer to "Chapter 6 Daily Care" (page 85).
No
Are any of the consumables (*1) worn out?
Ye s
Check the consumable counters and replace them if necessary.
For details, refer to "Chapter 7 Replacing the Consumables" (page 91).
No
If the problem persists, check the items in "8.4 Before You Contact the Scanner
Service Provider" (page 121) first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.