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Appendix
Chapter 8 Troubleshooting
Glossary
Introduction
Index
Contents
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122
How to Load
Documents
Configuring the
Scan Settings
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Troubleshooting
Error Status
■Computer connection issues
■Paper feeding issues
■Image quality issues
■Other
Item Findings
Operating system
version (Windows)
Error message
Interface Example: USB interface
Interface controller
Item Findings
Paper type
Main purpose of use
Date of last cleaning
Date of consumable
replacement
Operator panel
status
Item Findings
Scanner driver and
version
Interface controller
Operating system
version (Windows)
Application Example: ScandAll PRO, Adobe Acrobat
Scanning side(s) Example: front, back, both
Resolution Example: 600 dpi, 75 dpi
Image mode Example: color, grayscale, black & white
Item Findings
Can you send the
output image and a
photo that shows
the paper condition
by e-mail or fax?