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Troubleshooting
RFID Error Codes and Messages
11/14/2008 RFID Programming Guide 58978L-008 Rev. A
RFID Error Codes and Messages
In the event of an RFID error, the printer does the following:
• displays an RFID error or status message on the second line of the
RFID ERR STATUS
control panel parameter
• returns RFID error codes to the RFID data log (see ^HL or ~HL on page 84 for more
information about the RFID data log)
Table 6 provides the possible problems sorted by the error message, while Table 7 on page 66
provides these problems sorted by the error code.
Error and Status Messages
Table 6 shows the possible error and status messages, the corresponding error codes, and the
action required (if any).
Table 6 • RFID Error and Status Message Definitions
Error
Code
RFID Error or
Status Message
Description/Action Required
8104
ACTIVATE TAG ERR If the problem persists, contact Technical Support.
0405
AFE NOT ON Internal problem with the reader. The Analog Front End is turned
off. Contact Technical Support.
0033
ANT FAILURE Antenna failure. Contact Technical Support.
0025
ANT. BAD/GONE The RFID reader cannot detect the RFID antenna (coupler), or the
antenna (coupler) does not work. Contact Technical Support.
900F
ANT. BAD/GONE The RFID reader cannot detect the RFID antenna (coupler), or the
antenna (coupler) does not work. Contact Technical Support.
F003
ANTENNA SEL ERR The printer firmware could not verify that the selected RFID
antenna (coupler) is properly connected.
If selecting the antenna through ZPL, ensure that your printer
supports this feature and that your parameters are correct. If the
problem persists, contact Technical Support.
9401
AUTHEN RDR ERR If the problem persists, contact Technical Support.
8201
AUTHEN TAG ERR Tag not authenticated.
0026
BAD ANT.MUX Internal problem with the reader. Contact Technical Support.
0201
BAD APP END ADD The RFID reader received a command to erase some part of the
flash memory. This typically would happen during a reader
firmware upgrade. Make sure that you download the appropriate
version of reader firmware. If the problem persists, contact
Technical Support.
000A
BAD COMMAND The reader received a bad command from the printer. If the
problem persists, contact Technical Support.