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Troubleshooting
RFID Error Codes and Messages
54
58978L-008 Rev. A RFID Programming Guide 11/14/2008
0004
BAD CRC The last valid message string had a bad Cyclic Redundancy Check
(CRC). An integrity check of the reader firmware failed. If the
problem persists, contact Technical Support.
0005
BAD DATA The reader received bad data from the printer. If the problem
persists, contact Technical Support.
0200
BAD IMAGE CRC The RFID reader received a command to erase some part of the
flash memory. This typically would happen during a reader
firmware upgrade. Make sure that you download the appropriate
version of reader firmware. If the problem persists, contact
Technical Support.
0001
BAD MESSAGE Internal communications problem with the reader. If the problem
persists, contact Technical Support.
0008
BAD MSG HEAD Internal communications problem with the reader. If the problem
persists, contact Technical Support.
0009
BAD MSG TAIL Internal communications problem with the reader. If the problem
persists, contact Technical Support.
0052
BAD PASSCODE Bad passcode for kill tag function.
000B
BAD SUBCMD Internal communications problem with the reader. If the problem
persists, contact Technical Support.
0053
BAUD ERR Internal problem with the reader. If the problem persists, contact
Technical Support.
8005
BLOCK(S) LOCKED A write operation could not be performed because a block was
locked.
9103
BOOTLOADER ERR The reader failed to enter bootloader mode, which is necessary to
upgrade firmware. If the problem persists, contact Technical
Support.
8409
CLEAR FILE ERR Internal problem with the reader. If the problem persists, contact
Technical Support.
0054
CMD FAIL Internal communications problem with the reader. If the problem
persists, contact Technical Support.
0010
CMD INHIBITED Internal communications problem with the reader. If the problem
persists, contact Technical Support.
8003
COLLISION ERR Multiple tags in the field have the same tag ID.
8303
CREATE APPLI ERR Internal problem with the reader. If the problem persists, contact
Technical Support.
8403
CREATE FILE ERR Internal problem with the reader. If the problem persists, contact
Technical Support.
8508
CREDIT VALUE ERR If the problem persists, contact Technical Support.
Table 6 • RFID Error and Status Message Definitions (Continued)
Error
Code
RFID Error or
Status Message
Description/Action Required