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Reference — KODAK Driver for Adobe Photoshop (Macintosh) Software 10-43
The Acquire command
on the File menu is
dimmed, meaning that
you cannot access the
KODAK DCS 465
camera back choice, or
the KODAK DCS 465
camera back choice does
not appear on the Acquire
submenu.
The KODAK DCS 465
driver has not been
installed, or has not
been installed properly.
Quit Photoshop, install the
KODAK DCS 465 driver as
described in chapter 4, run
Photoshop, and try again.
The Update Camera
Firmware button is
dimmed or missing when
you want to use it.
The Source is not
Camera.
Make sure the camera back is
connected properly to the
computer, change the Source to
Camera and try again.
The time and/or date in
the information box for an
image(s) is incorrect.
The computer system
clock from which the
clock in the camera
back was set, contained
an incorrect time and/or
date.
Reset the computer system clock.
Connect the DCS 465 Camera
Back to your computer, run the
driver, and reset the clock in the
camera back using the Set Clock
choice on the Control Panel.
The battery has been
dead for an extended
period (perhaps a month
or more) without
recharging.
Recharge the camera battery with
the AC battery charger/adapter,
and then reset the clock in the
camera back using the Set Clock
choice on the Control Panel.
Troubleshooting — KODAK Driver for
Adobe Photoshop Software
Trouble Possible Cause Suggested Solution