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Repacking Instructions B-1
Appendix B — Repacking
Instructions for the KODAK
Professional DCS 465
Digital Camera Back
If you are having difficulties using your KODAK Professional DCS 465
Digital Camera Back, please contact a Kodak representative before
returning your unit for service. (In the United States, call Kodak at 1-800-
23-KODAK (1-800-235-6325). In Canada call 1-800-GO-KODAK (1-800-
465-6325); in other countries, call your nearest Kodak representative.) If
service is required, your Kodak representative will instruct you how to
return the unit to the nearest service center for repair and will issue a
return authorization number.
Also, please make sure that you have filled out and returned your War-
ranty Registration card; warranty service will not be provided without
return of the Warranty Registration card or dated proof of purchase.
Please follow these instructions if you need to repack your camera back to
ship it for repair. Be sure to use the original shipping carton and packing
materials. (If the original packaging has been discarded or is not available,
packing will be at the owner’s expense.)
For system testing and calibration after repair, all major system compo-
nents (DCS 465 Camera Back, cables, and AC battery charger/adapter)
must be returned together.
IMPORTANT: DO NOT PACK YOUR CAMERA, LENSES, SOFTWARE, OR
MANUALS.
1. Fill out the enclosed KODAK Professional DCS 465 Digital Camera
Back Problem Report Form (Appendix C). Be certain your return
address is complete.
2. Disconnect all cables from the DCS 465 Camera Back.