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EPSON Stylus Pro 7000 Revision B
Troubleshooting General Errors 101
PAPER NOT CUT
Problem
The paper that was supposed to be cut was not cut completely, or the
paper was cut but is still in front of the P-Front sensor.
Solution
Remove the cut paper if it is on or near the Front Cover and Lower
Paper Guide.
Replace the cutter if it is worn out.
PAPER NOT STRAIGHT
Problem
This error occurs when the printer detects the front and rear edges to
be skewed (the paper is loaded at an angle/slant) by more than 3mm.
If the printer prints on paper that is loaded at a slant, the printer may
print outside of the printable area and may fire ink onto the platen. If
this happens, the next sheets loaded in the printer may have marred
reverse sides.
Solution
Remove the paper loaded in the printer and properly reload it
according to the instructions in the user’s guide.
For roll paper, the edges of the paper may not be lined up; (remove
the paper) and carefully squeeze the sides of the roll to make sure the
edges are lined up and flat.
RELOAD PAPER
Problem
This error occurs when,
1) The front edge is loaded too far and the paper is not in the loading
position after it is reverse fed.
2) The paper was loaded in such a way that the left and/or right edge is
out of the printable area (due to mis-loading or because the paper is too
wide).
3) After printing has finished, the right or left edge is out of the area
where the cutter can cut the paper.
4) The loaded paper was longer than the selected paper, and the paper
was not fully ejected.
5) A cutter error occurred after the paper was ejected.
Solution
1~3 above
Properly reload paper. If the front edge of the paper is not straight
and clean, cut the paper.
4~5 above
Cut of the section of the paper that has ejected/protruded and reload
the rest of the paper. For paper that is automatically cut, lift up the
Release Lever (the “Load Paper” message appears), fix the position
of the paper, and lower the Release Lever. If you select you “Roll
Paper/Auto Cut” setting, you can cut off the protruding part of the
paper using the Cut button.