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EPSON Stylus Pro 7000 Revision B
Troubleshooting Errors That Require a Service Technician 97
SERVICE CALL 00010009
Problem
System interrupt watchdog time-out error due to sensor-related error
Solution
Replace the Main Board
SERVICE CALL 0001000A
Problem
CR origin sensor malfunction - CR home position sensor malfunction
Solution
Make sure the CR HP sensor is not twisted or bent
Replace the CR HP sensor
Replace the Main Board
SERVICE CALL 0001000B
Problem
PF origin sensor malfunction - PF home position sensor malfunction
means motor replacement
Solution
Check the PF motor and sensor connections
Replace the PF motor (internal sensor)
Replace the Main Board
SERVICE CALL 0001000C
Problem
PG origin sensor malfunction (may indicate PG motor malfunction)
Solution
Make sure there is no ink or dust on the surface of the sensor. If this
does not solve the problem, check the PG sensor connection. If there
still is a problem, try the following.
Replace the PG sensor
Replace the PG motor
Replace the Main Board
SERVICE CALL 0001000D
SERVICE CALL 0001000E
Problem
Cover sensor malfunction - one or both cover open sensors (interlock
switch) located at either end of the cover shaft is malfunctioning.
(00): right sensor (HP side)
(01): left sensor
Solution
Make sure the sensor(s) are properly installed. If that does not solve
the problem, check the cover open sensor connection. If there still is a
problem, try the following.
Replace the malfunctioning cover sensor
Replace the Main Board
SERVICE CALL 0001000F
Problem
CR motor PWM output error
Solution
Check the cutter housing, slightly loosen screws if necessary
Replace the Main Board
SERVICE CALL 00010010
Problem
PF motor PWM output error
Solution
Replace the Main Board