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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 1060
Server client or LYNC Server client users to see the availability status (Available, Offline, or Busy) of these
conferencing entities and connect to them directly from the buddy list.
Guidelines
● Registration with Presence of up to 100 conferencing entities to a single SIP Server is supported.
When this number is exceeded, the additional conferencing entity may appear to be successfully
registered but the presence status will be shown as 'Offline' in Lync for any entities beyond the limit.
● Lync endpoints cannot connect to conferencing entities that their presence is “offline”.
● The Conferencing Entity: Meeting Room, Entry Queue, SIP Factory (Routing Name) has to be added
to the Active Directory as a User.
Make sure that a unique name is assigned to the conferencing entity and it is not already used for
another user account in the Active Directory.
● The conferencing entity name must not include any upper case letters or special characters: @ # $
% ^ & * ( ) _ - = + | } { : " \ ] [ ; / ? > < , . (space) ~.
● When the MCU system is shutting down while a Meeting Room is still active, as indicated by its
presence, the status remains active for 10 minutes during which Lync endpoints cannot connect to
the Meeting Room. After 10 minutes, the Meeting Room Status changes to “offline”.
● From Version 7.1, registration of the conferencing entity is defined in the Conference Profile (and not
in the IP Network Service), enabling you to choose the conferencing entity to register.
● In Multiple Networks configuration, an IP Network Service that is enabled for registration in a
Conference Profile cannot be deleted.
● Upgrading from previous versions to version 7.1 and later requires manual update of the registration
in the Conference Profiles that are assigned to the conferencing entities.