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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 744
Resetting the Collaboration Server
System Reset saves system configuration changes and restarts the system with the latest settings.
To reset the RMX:
1 In the RMX Management pane, click the Hardware Monitor button.
The Hardware Monitor pane is displayed.
2 Click the Reset ( ) button.
When the Collaboration Server system is reset, during Collaboration Server startup the Progress Bar
appears at the bottom of the Collaboration Server Status pane, displaying the amount of time
remaining for the reset process to complete:
The Startup progress is also indicated by a green bar moving from left to right.
The duration of the Startup depends on the type of activity that preceded the MCU reset. For
example: Fast Configuration Wizard, New Version installation, Version Upgrade, Restore Last
Configuration etc.
1
2
When resetting the Collaboration Server from the Hardware Monitor, sometimes SIP endpoints may
remain connected, although the conference ended.
These instructions are applicable to the RealPresence Collaboration Server Virtual Edition only.
These instructions are applicable to the RealPresence Collaboration Server 800s only.