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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 560
14 Click the General tab.
The New Conference IVR Service - General dialog box opens.
The General dialog box lists messages that are played during the conference. These messages are
played when participants or the conference chairperson perform various operations or when a
change occurs.
15 To assign the appropriate audio file to the message type, click the appropriate table entry, in the
Message File column. A drop-down list is enabled.
16 From the list, select the audio file to be assigned to the event/indication.
17 Repeat steps 15 and 16 to select the audio files for the required messages.
The following types of messages and prompts can be enabled:
Conference IVR Service Properties - General Voice Messages
Message Type Description
Blip on Cascade Link Indicates that the link to the cascaded conference connected successfully.
Chairperson Exit Informs all the conference participants that the chairperson has left the
conference, causing the conference to automatically terminate after a short
interval.
Note: This message is played only when the Requires Chairperson option is
selected in the Conference Profile - IVR dialog box.
Chairperson Help Menu A voice menu is played upon a request from the chairperson, listing the
operations and their respective DTMF codes that can be performed by the
chairperson. The playback can be stopped any time.
Note: If you modify the default DTMF codes used to perform various operations,
the default voice files for the help menus must be replaced.
Change Chairperson
Password
Requests the participant to enter a new chairperson password when the
participant is attempting to modify the chairperson password.