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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 817
● The SUPPORT user type is not allowed. If it exists, this user type is removed when the
ULTRA_SECURE_MODE is set to YES and the system is restarted.
The Audit files can be retrieved by the Administrator User.
Disabling/Enabling Users
● An administrator can disable a user or enable a disabled user, including administrators.
● The last administrator cannot be disabled.
For more information see Disabling Inactive Users .
Renaming Users
● An administrator can rename any user, including administrators.
● A renamed user is considered by the system to be a new user and is forced to change his/her
password.
Disabling Inactive Users
Users can be automatically disabled by the system when they do not log into the Collaboration Server
application for a predefined period. When the Collaboration Server is configured to Ultra Secure Mode this
option is enforced.
● To enable this option, the DISABLE_INACTIVE_USER system flag to a value between 1 to 90. This
value determines the number of consecutive days a user can be inactive before being disabled.
When flag value is set to 0 (default in standard security environment), this option is disabled.
The flag value is automatically set to 30 days when Ultra Secure Mode is enforced.
● The user is marked as disabled but is not deleted from the system administrator/operator database.
● The user remains disabled until re-enabled by an administrator.
● If a disabled user attempts to Login, an error message, Account is disabled, is displayed.
● The last remaining administrator cannot be disabled.
For more information see Disabling Inactive Users .
Managing the User Login Process
Implementing Strong Passwords
Strong Passwords can be implemented for logging into the Collaboration Server management
applications. They can be implemented when the system is in standard security mode or when in Ultra
Secure Mode.
The FORCE_STRONG_PASSWORD_POLICY System Flag, which enables or disables all password
related flags cannot be set to NO and all Strong Passwords rules are automatically enabled and cannot
be disabled when the ULTRA_SECURE_MODE System Flag is set to YES.
If an administrator modifies any of the Strong Passwords flag settings, all users are forced to perform the
password change procedure, ensuring that all user passwords conform to the modified Strong Passwords
settings.