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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 577
The New Entry Queue IVR Service - Video Services dialog box opens.
12 In the Video Welcome Slide list, select the video slide that will be displayed to participants
connecting to the Entry Queue. The slide list includes the video slides that were previously uploaded
to the MCU memory.
13 To view any slide, click Preview Slide ().
14 If the video slide file was not uploaded to the MCU prior to the IVR Service definition, click the:
Add Slide - Low Resolution button to upload a Low Resolution Slide.
Add Slide - High Resolution button to upload a High Resolution Slide.
The Install File dialog box opens. The uploading process is similar to the uploading of audio files.
For more information, see step 6.
15 Click the Operator Assistance tab.
The video slide must be in a .jpg or .bmp file format. For more information, see Creating a Welcome
Video Slide.