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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 1006
USB Restore
Restoring the Collaboration Server Using the USB Port can be used to set the Collaboration Server back to
its factory default settings, if for any combination of factors the system becomes unstable or unmanageable.
There are also administrative operations that cannot be performed on a secured or ultra secured system
that require the Collaboration Server to be set back to its default (normal) security mode.
When performing operations using a USB device, the following USB ports are used:
● RealPresence Collaboration Server (RMX) 1500 - left most USB port on the front panel.
● RealPresence Collaboration Server (RMX) 2000 - at the bottom right corner of the RTM IP card on
the back panel.
Do not insert a USB device into the Collaboration Server’s USB port unless it is your intention to
disable Secured Mode or perform a Comprehensive Restore to Factory Defaults.
Do not use any USB ports other than the ones indicated in the following diagrams.