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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 567
The source images for the high resolution slides must be in *.bmp or *.jpg format.
If the uploaded slides are not of the exact SD or HD resolution, an error message is displayed and
the slides are automatically cropped or enlarged to the right size.
If a slide that is selected in an IVR Service is deleted, a warning is displayed listing the IVR
Services in which it is selected. If deleted, it will be replaced with a default Collaboration Server
slide.
The generated slides are not deleted if the system is downgraded to a lower software version.
The first custom source file uploaded, whatever its format, is used to generate both high and low
resolution custom slides. High resolution source files uploaded after the first upload will be used
to generate and replace high resolution custom slides. Likewise, low resolution source files
uploaded after the first upload will be used to generate and replace low resolution custom slides.
If there are two custom source files in the folder, one high resolution, one low resolution, and a
new high resolution custom source file is uploaded, new high resolution custom slides are
created. The existing low resolution custom slides are not deleted.
If there are two custom source files in the folder, one high resolution, one low resolution, and a
new low resolution custom source file is uploaded, new low resolution custom slides are created.
The existing high resolution custom slides are not deleted.
24 Define the following parameters
:
Low
4CIF (4:3)
or
CIF (4:3)
4SIF
SIF
CIF
New Conference IVR Service Properties - Video Services Parameters
Video
Services
Description
Click&View Select this option to enable endpoints to run the Click&View application that enables
participants to select a video layout from their endpoint.
Note: This option is not available in SVC conferences and for SVC participants in mixed CP
and SVC conferences.
Video
Welcome
Slide
Select the Low Resolution and High Resolution video slides to be displayed when
participants connect to the conference.
To view any slide, click the Preview Slide
( ) button.
Notes:
• When using one of the default Polycom slides, the slide will be displayed in the resolution
defined in the profile, i.e. CIF, SD, HD 720p or HD 1080p. When defining a gateway IVR
Service, the recommended default slide is: Default_GW_Welcome_Slide.
• Customized H.261 slides are not supported.
When Collaboration Server is configured to IPv6, the IVR slide is displayed without taking
into account the MTU Size.
IVR Slide - Input / Output Formats
Slide Resolution
Format
Input Slides Generated Slides