RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 562
Incorrect Destination ID If the participant entered an incorrect conference ID (in gateway calls it is the
destination number), requests the participant to enter the number again.
Note: This option is not available in SVC conferences and for SVC participants
in mixed CP and SVC conferences.
Maximum Number of
Participants Exceeded
Indicates the participant cannot join the destination conference as the maximum
allowed number of participants will be exceeded.
Mute All Off This message is played to the conference to inform all participants that they are
unmuted (when Mute All is cancelled).
Mute All On Informs all participants that they are muted, with the exception of the conference
chairperson.
Note: This message is played only when the Mute All Except Me option is
activated.
No Video Resources
Audio Only.
Informs the participant of the lack of Video Resources in the Collaboration
Server and that he/she is being connected as Audio Only.
Participant Help Menu A voice menu that is played upon request from a participant, listing the
operations and their DTMF codes that can be performed by any participant.
Password Changed
Successfully
A message is played when the password was successfully changed.
Recording Failed This message is played when the conference recording initiated by the
chairperson or the participant (depending on the configuration) fails to start.
Recording in Progress This message is played to participant joining a conference that is being recorded
indicating the recording status of the conference.
Redial on Wrong Number A message is played requesting the participant to enter a new destination
number followed by up to five redial attempts. If all redial attempts fail, the
participant is alerted by an IVR message that the dialed number is unreachable,
followed by the Reorder Tone and disconnection.
Note: This option is not available in SVC conferences and for SVC participants
in mixed CP and SVC conferences.
Request Billing Code Requests the participant to enter a code for billing purposes.
Requires Chairperson The message is played when the conference is on hold and the chairperson
joins the conference. For this message to be played the Conference Requires
Chairperson option must be selected in the Conference Profile - IVR dialog
box.
Ringing Tone The tone that will be played to indicate that the system is calling the destination
number.
Note: This option is not available in SVC conferences and for SVC participants
in mixed CP and SVC conferences.
Self Mute A confirmation message that is played when participants request to mute their
line.
Conference IVR Service Properties - General Voice Messages
Message Type Description