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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 326
● During the upgrade process, the single-level address book file is save in the system to enable a future
the downgrade of the version to a previous, single-level address book version (if required).
When downgrading from a multi-level address book version to a single-level address book version, the
multi-level address book is replaced during the downgrade process by the single-level address book that
was saved during the upgrade process.
Integrating the Global Address Book (GAB) of
Polycom RealPresence Resource Manager (XMA) or
Polycom CMA™ with the Collaboration Server
The Polycom RealPresence Resource Manager (XMA) or Polycom CMA™ application includes a Global
Address Book (GAB) with all registered endpoints. This address book can be used by the Collaboration
Server users to add participants to conferences.
Guidelines for integrating with the Global Address Book of Polycom
RealPresence Resource Manager (XMA) or Polycom CMA™
● The Collaboration Server can use only one address book at a time. After you integrate the Polycom
RealPresence Resource Manager (XMA) or Polycom CMA with the Polycom Collaboration Server,
the XMA/CMA address book replaces the Collaboration Server internal address book.
● The Collaboration Server uses the RealPresence Resource Manager (XMA) or Polycom CMA
address book in read-only mode. You can only add or modify XMA/CMA address book entries from
the RealPresence Resource Manager (XMA) or Polycom CMA.
To Integrate the RealPresence Resource Manager (XMA) or Polycom CMA Global Address
Book (GAB) with the Collaboration Server:
1 In the RealPresence Resource Manager (XMA) or Polycom CMA application, manually add the
Polycom Collaboration Server system to the RealPresence Resource Manager (XMA) or Polycom
CMA system as directed in the RealPresence Resource Manager (XMA) or Polycom CMA
Operations Guide.
2 In the RealPresence Resource Manager (XMA) or Polycom CMA application, add a user or use an
existing user for Collaboration Server login as directed in the RealPresence Resource Manager
(XMA) or Polycom CMA Operations Guide.
Write down the User Name and Password as they will be used later to define the Collaboration Server
connection to the RealPresence Resource Manager (XMA) or Polycom CMA Global Address Book.
Collaboration Server Side
1 On the Collaboration Server menu, click Setup > System Configuration.
The Collaboration Server acts as a proxy to all address book requests between the Collaboration
Server Web Client and the XMA/CMA. Ensure that firewall and other network settings allow the
Collaboration Server access to the XMA or CMA server.