RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 294
Entry Queue
» In the New Entry Queue dialog box, Entry Queue Mode list, select IVR Only Service Provider.
New Entry Queue - RealPresence Collaboration Server (RMX) 1500/2000/4000
New Entry Queue - RealPresence Collaboration Server 1800
Enter the Entry Queue ID to be used by the DMA for forwarding the SIP calls to this Entry Queue.
Select the special Entry Queue IVR Service if one was created.