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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 726
Ping the Collaboration Server
The Ping administration tool enables the Collaboration Server Signaling Host to test network connectivity
by Pinging IP addresses.
Guidelines
● The IP addressing mode can be either IPv4 or IPv6.
● Both explicit IP addresses and Host Names are supported.
● The Collaboration Server Web Client blocks any attempt to issue another Ping command before the
current Ping command has completed. Multiple Ping commands issued simultaneously from multiple
Collaboration Server Web Clients are also blocked.
Using Ping
To Ping a network entity from the Collaboration Server:
1 On the Collaboration Server menu, click Administration > Tools > Ping.
The Ping dialog box is displayed:
2 Modify or complete the following fields:
3 Click the Ping button.
The Ping request is sent to the Host Name or IP Address of the Collaboration Server entity.
The Answer is either:
OK, or
FAILED
Ping Parameters
Field Description
IP Version Select IPv4 or IPv6 from the drop-down menu.
Host Name or Address Enter the Host Name or IP Address of the network entity to be Pinged.