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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 176
Managing Noisy Content Connections
The system can identify participants who send frequent requests to refresh their Content display usually as
a result of a problematic network connection. The frequent refresh requests cause frequent refresh of the
Content display and degrade the viewing quality.
When the system identifies the noisy participants, the system will automatically suspend the requests to
refresh the sent Content to avoid affecting the quality of the Content viewed by other conference
participants. This process is controlled by System flags.
Content Display Flags
● MAX_INTRA_REQUESTS_PER_INTERVAL_CONTENT
Enter the maximum number of refresh (intra) requests for the Content channel sent by the
participant’s endpoint in a 10 seconds interval that will be dealt by the Collaboration Server system.
When this number is exceeded, the Content sent by this participant will be identified as noisy and
his/her requests to refresh the Content display will be suspended.
Default setting: 3
● MAX_INTRA_SUPPRESSION_DURATION_IN_SECONDS_CONTENT
Enter the duration in seconds to ignore the participant’s requests to refresh the Content display.
Default setting: 10
● CONTENT_SPEAKER_INTRA_SUPPRESSION_IN_SECONDS
This flag controls the requests to refresh (intra) the Content sent from the Collaboration Server
system to the Content sender as a result of refresh requests initiated by other conference
participants.
Enter the interval in seconds between the Intra requests sent from the Collaboration Server to the
endpoint sending the Content to refresh the Content display. Refresh requests that will be received
from endpoints within the defined interval will be postponed to the next interval.
Default setting: 5