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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 291
4 Click OK.
The new Entry Queue is added to the Entry Queues list.
Listing Entry Queues
To view the list of Entry Queues:
● In the RMX Management pane- Rarely Used menu, click Entry Queues.
The Entry Queues are listed in the Entry Queues pane.
You can double-click an Entry Queue to view its properties.
Modifying the EQ Properties
To modify the EQ:
● In the Entry Queues pane, either double-click or right-click, and select Entry Queue Properties of
the selected Entry Queue in the list.
The Entry Queue Properties dialog box is displayed. All the fields may be modified except Routing
Name.
Transit Entry Queue
A Transit Entry Queue is an Entry Queue to which calls with dial
strings containing incomplete or incorrect
conference routing information are transferred.
Dial-in Number (1) Leave this field blank to let the system automatically assign a number from the
selected ISDN/PSTN Network Service. To manually define a dial-in number,
enter a required number from the dial-in number range defined for the selected
Network Service.
Dial-in Number (2) By default, the second dial-in number is not defined. To define a second-dial-in
number, enter a required number from the dial-in number range defined for the
selected Network Service.
Entry Queue Definitions Parameters
Option Description