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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 555
Defining a New Conference IVR Service
To define a new Conference IVR Service:
1 On the IVR Services toolbar, click the New Conference IVR Service () button.
The New Conference IVR Service - Global dialog box opens.
2 Define the following parameters:
Up to 80 IVR Services (Conference IVR Services and Entry Queue IVR Services) can be defined
per Collaboration Server.
Conference IVR Service Properties - Global Parameters
Field/Option Description
Conference IVR Service
Name
Enter the name of the Conference IVR Service. The maximum field length is 20
characters and may be typed in Unicode.
Language For IVR Select the language of the audio messages and prompts from the list of
languages defined in the Supported languages. The default language is
English. For more information, see Adding Languages.