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Polycom®, Inc. 856
Collaboration Server Hardware
Monitoring
The status and properties of the Collaboration Server hardware components can be viewed and monitored
in the Hardware Monitor list pane.
Viewing the Status of the Hardware Components
The Hardware Monitor’s status column displays the present status of the hardware components. In addition
to the status, temperature and voltage indications are provided for each component.
The MCU’s Shelf Management Server is what users are connecting to when accessing the Hardware
Monitor pane. This pane can be accessed in either two ways: through the Collaboration Server Web Client
or the Shelf Management Server. Connection via the Shelf Management Server enables users to access
the Hardware Monitor even when the connection through the Collaboration Server Web Client is
unavailable. The ability to connect directly via the Shelf Management Server enables users to: enter the
Hardware Monitor and view the problematic hardware components, reset and restart the MCU and run
diagnostics. Running diagnostics and restarting the MCU can only be done via direct connection to the Shelf
Management Server. For more information, see Diagnostic Mode (RealPresence Collaboration Server
(RMX) 1500/2000/4000)
When accessing the Shelf Management server, the content displayed will be available in English
only.
Shelf Management is not supported on the RMX 1800.