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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 891
Connecting to the Shelf Management Server:
1 Access the Collaboration Server browser and click Hardware Monitor. The Hardware Monitor pane
opens.
2 On the Hardware Monitor toolbar click the Shelf Manager icon.Type in the URL address of the Shelf
Management (IP address).
For example; 172.22.189.51. You must also Login as an Administrator user to run diagnostics.
3 Login to the Shelf Manager. On the Hardware Monitor toolbar select either the Basic Mode or
Advanced Mode diagnostics. Depending on your selection proceed with one of the following
sections:
• To run Diagnostics you are required to Login with Administrator permissions. A user with
Administrator permissions must be defined on the Collaboration Server.
• When accessing the Shelf Management server, the content displayed will be available in English
only.