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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 36
● Web Browser - Microsoft® Internet Explorer® Version 7, 8, 9, and 10.
● Collaboration Server Web client and RMX Manager are optimized for display at a resolution of 1280
x 800 pixels and a magnification of 100%
The following table lists the environments (Web Browsers and Operating Systems) with which the
Collaboration Server Web Client and RMX Manager applications are supported.
Collaboration Server Wen Client/RMX Manager Environment Interoperability Table
Web Browser Operating System
Internet Explorer 7 Windows Vista™
Windows 7
Internet Explorer 8 Windows 7
Internet Explorer 9 Windows 7 and Windows 8
Internet Explorer 10* Windows 8
* Internet Explorer 10 has been tested on the RMX 1800. If for any reason it fails to run, right-click
the IE icon and select Run As Admin.
.Net Framework 3.5 SP1 is required and installed automatically.
Internet Explorer must be enabled to allow running Signed ActiveX. If ActiveX installation is blocked,
see the ActiveX Bypass .
Collaboration Server Web Client does not support larger Windows text or font sizes. It is
recommended to set the text size to 100% (default) or Normal in the Display settings in Windows
Control Panel on all workstations. Otherwise, some dialog boxes might not appear properly aligned.
To change the text size, select Control Panel>Display. For Windows XP, click the Appearance tab,
select Normal for the Font size and click OK. For Windows 7, click the Smaller - 100% option and
click OK.
When installing the Collaboration Server Web Client, Windows Explorer >Internet Options>
Security Settings must be set to Medium or less.
It is not recommended to run RMX Web Client and Polycom CMAD applications simultaneously on
the same workstation.