RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 552
3 In the Conference IVR Services list, click the Add Supported Languages ( ) button.
The Supported Languages dialog box opens.
4 Click the Add Language button.
The New Language dialog box opens.
5 In the New Language dialog box, enter the name of the new language. The language name can be
typed in Unicode and cannot start with a digit. Maximum field length is 31 characters.
6 Click OK.
The new language is added to the list of Supported Languages.
Uploading a Message File to the Collaboration Server
You can upload audio files for the new language or additional files for an existing language now, or you can
do it during the definition of the IVR Service. In the latter case, you can skip the next steps
.
• Voice messages should not exceed 3 minutes.
• It is not recommended to upload more than 1000 audio files to the MCU memory.