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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 892
Performing Basic Mode Diagnostics
To run Basic Mode Diagnostics on a Hardware Component:
1 In the list pane tool bar, click the Basic Mode ( ) button.
2 In the Reset Confirmation dialog box, click Yes.
3 The Collaboration Server resets. Re-enter the Shelf Manager IP address in the browser and Login
under POLYCOM or with an “Administrator” Login.
• Most of the user interfaces illustrated in this section show the RealPresence Collaboration Server
(RMX) 2000 with MPMx cards. The Basic Mode for other Collaboration Servers with MPMrx cards
are identical.
• On the RealPresence Collaboration Server (RMX) 1500 fewer “slots” are used and the module
naming conventions used on elements are different.