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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 575
The New Entry Queue IVR Service - Conference ID dialog box opens.
7 Select the voice messages:
8 Assign an audio file to each message type, as follows:
In the Message File column, click the table entry, and then select the appropriate audio message.
9 Click the General tab.
Entry Queue IVR Service Properties - Conference ID
Field/Option Description
Request Conference ID Prompts the participant for the conference ID.
Retry Conference ID When the participant entered an incorrect conference ID, requests the
participant to enter the ID again.