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0100 (continued)
003 (continued)
Was your printout different from what you expected? (If you do not receive
anything although you expect a printout, your answer is 'Yes'.)
Yes No
004
Go to Step 009
005
– See “Common Symptoms and Possible Causes” on page 402 and follow the
directions.
Do you still have the problem?
Yes No
006
The problem was resolved.
007
Does the printer have the current PTF level?
See the manual for your printer to verify the PTF level.
Yes No
008
– Do the following:
1. Install the current level of PTF.
2. Retry the IBM Advanced Function Printing Utilities for AS/400 function.
009
(From step 004)
Were there any messages in the print writer's message queue indicating an
error condition that prevented the print writer job from completing the job?
Yes No
010
Go to Step 029 on page 402
011
– See “Sense Codes and Possible Causes” on page 405 and follow the directions.
(Step 011 continues)
398 AFP Utilities for AS/400 User’s Guide