IBM AS/400 Photo Scanner User Manual


 
011 (continued)
Do you still have the problem?
Yes No
012
The problem was resolved.
013
Go to Step 029 on page 402
014
(From step 002)
Did you receive a message indicating an error condition that prevented you
from completing the task?
Yes No
015
Go to Step 017
016
Take the actions indicated by the message. If the action requires you to call for
help, see “Contacting Your Service Representative” on page 407.
When you examine a message to see what actions are required, check the
following:
Second-level message text, which describes the message in more detail. To
display the second-level message text, position the cursor on the message
line and press the F1 (Help) key.
Cause and Recovery, if applicable, for an explanation of the possible cause
of the problem and for appropriate recovery actions.
You may be receiving more than one message. A plus sign (+) at the end of the
message indicates there are more messages being sent. To see the remaining
messages, position the cursor on the message line and press the Roll Up (Page
Down) key.
If you still cannot solve your problem after fully examining the message, see
“Contacting Your Service Representative” on page 407.
017
(From step 015)
Has the input inhibited light stayed on longer than expected?
Yes No
018
Go to Step 022 on page 401
Chapter 23. Problem Analysis 399