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DEFINITY Enterprise Communications Server Release 6
Installation and Test for Multi-Carrier Cabinets
555-230-112
Issue 5
May 1998
Glossary and Abbreviations
Page GL-45
SN
Switch Node
SNA
Systems Network Architecture
SNC
Switch Node Clock
SNI
Switch Node Interface
SNMP
Simple Network Management Protocol
software
A set of computer programs that perform one or more tasks.
SPE
Switch Processing Element
SPID
Service Profile Identifier
split
See ACD work mode
.
split condition
A condition whereby a caller is temporarily separated from a connection with an attendant. A split
condition automatically occurs when the attendant, active on a call, presses the start button.
split number
The split’s identity to the switch and BCMS.
split report
A report that provides historical traffic information for internally measured splits.
split (agent) status report
A report that provides real-time status and measurement data for internally measured agents and
the split to which they are assigned.
SSI
Standard serial interface
SSM
Single-site management
SSV
Station service
ST3
Stratum 3 clock board
staffed
Indicates that an agent position is logged in. A staffed agent functions in one of four work modes:
Auto-In, Manual-In, ACW, or AUX-Work.
STARLAN
Star-Based Local Area Network