Filter
Top Products
DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Managing phone features
79Adding abbreviated dialing lists
4
Adding abbreviated dialing lists
Abbreviated dialing is sometimes called speed dialing. It allows you to dial a short
code in place of an extension or phone number.
When you dial abbreviated-dialing codes or press abbreviated-dialing buttons, you
access stored numbers from special lists. These lists can be personal (a list of
numbers for an individual phone), group (a department-wide list), system (a
system-wide list), or enhanced numbers (allows for a longer list of numbers). The
version and type of your system determine which lists are available and how many
entries you can have on each list.
NOTE:
You can designate all group-number lists, system-number lists, and
enhanced-number lists as “privileged.” Calls automatically dialed from a
privileged list are completed without class of restriction (COR) or facility
whisp-act Whisper
Page
Activation
Whisper Page Activation: allows a user to
make and receive whisper pages. A
whisper page is an announcement sent to
another extension who is active on a call
where only the person on the extension
hears the announcement; any other parties
on the call cannot hear the announcement.
The user must have a class of restriction
(COR) that allows intraswitch calling to
use whisper paging.
whisp-anbk Answerback Whisper Page Answerback: allows a user
who received a whisper page to respond to
the user who sent the page.
whisp-off Whisper
Page Off
Deactivate Whisper Paging: blocks other
users from sending whisper pages to this
phone.
work-code Work Code Call Work Code: allows an ACD agent
after pressing “work-code” to send up to
16 digits (using the dial pad) to CMS.
1 per
station
Table 1. Telephone feature buttons —
Continued
Button name
Button
label Description Maximum
Continued on next page