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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Setting up telecommuting
293Setting up call forwarding
10
Instructions
In our example, we assign the feature access codes and class of service to set up
call forwarding. This allows your users to forward their calls to another extension.
To set up call forwarding:
1. Type
change feature-access-codes and press RETURN.
The Feature Access Code
screen appears.
2. Set a 2-digit access code for the following fields and press
ENTER.
a. Type
*8 in the Extended Call Fwd Activate Busy D/A field.
b. Type
*7 in the Extended Call Fwd Activate All field.
c. Type
*6 in the Extended Call Fwd Activate Deactivation field.
This sets the access codes for these features. The Command prompt
appears.
3. Type
change cos and press RETURN.
The Class of Service
screen appears.
4. Set the following fields to
y.
■ Extended Forwarding All
■ Extended Forwarding B/DA
This allows you to change the forwarding of all your calls from an off-site
location.
5. Set the Restrict Call Fwd-Off Net field to
n and press ENTER.
This allows your users to forward calls off-site.
Interactions
■ Bridged Appearance
When the pound key (#) is pressed from a bridged appearance immediately
following any of this feature’s four FACs, the system assumes that the
currently active bridged extension will be administered. The station
security code of the currently active bridged extension must be entered
after the initial # to successfully complete the command sequence.
If the station has only bridged appearances, the station’s extension must be
dialed after the FAC to successfully complete the command sequence,
since the station’s extension is not associated with any appearances.