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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1269Call Detail Recording
20
■ Authorization Codes
Authorization codes are recorded on CDR records provided account codes
do not exceed 5 digits for non-ISDN and ISDN LSU formats, or 4 digits for
Enhanced LSU formats. On the 59-character CDR International Processing
and International Direct records, the authorization code is never recorded.
When account codes are dialed, for the non-ISDN and the ISDN LSU
formats, authorization codes are recorded on CDR printouts if the account
code length does not exceed 6 digits. For Enhanced LSU, the account code
length must not exceed 6 digits.
■ Automatic Selection of DID Numbers
Incoming calls, if recorded at all, are recorded for the DID extension
number, not the room extension number.
■ AAR and ARS
CDR records contain the following information for Automatic Route
Selection (ARS):
— Fact that an ARS call was made
— Calling extension number
— FRL of the calling extension
— Called number
— TAC of trunk group used for the ARS call
— Time of call completion
— Call duration (how long the parties talked)
— IXC code, if any
If CDR is suppressed for the trunk group actually used on an ARS call, a
CDR record is not generated; otherwise, Condition Code 7 applies. The
ARS access code is recorded in the Access Code Dialed field and the trunk
access code for the trunk group actually used is recorded in the Access
Code Used field.
If an AAR call is placed to a busy trunk group and CDR is suppressed for
that trunk group, the user hears reorder tone and the CDR output shows an
ineffective call attempt.
If an ARS call is an attendant-assisted call, the CDR record shows the call
with a Condition Code of 7 (ARS call) instead of a Condition Code of 1
(attendant-assisted call). This occurs because CDR is not notified until after
the trunk is seized and, in this case, the trunk is not seized until the user
dials the number.
For FEAC, if a trunk group is accessed via ARS, the trunk group’s COR is
not used to determine if an account code needs to be entered.