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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Handling incoming calls
137Setting up night service
7
2. In the Console Type field, type principal.
There can be only one night-only or one day/night console in the system
unless you administer Tenant Partitioning. Night Service is activated from
the principal console or from the one station set per-system that has a
nite-serv button.
3. Press
ENTER to save your changes.
Setting up night station service
You can use night station service if you want to direct incoming trunks calls,
DID-LDN (direct inward dialing-listed directory number) calls, or internal calls to
the attendant (dialed ‘O’ calls) to a night service destination.
Let’s say your attendant, who answers extension (LDN) 8100, usually goes home
at 6:00 p.m. When customers call extension 8100 after hours, you would like them
to hear an announcement that asks them to try their call again in the morning.
To set up night station service, you need to record the announcement (in our
example, it is recorded at announcement extension 1234). See ‘‘
Managing
announcements’’ on page 365 for information on setting up the announcement.
ATTENDANT CONSOLE 2
Type: console Name: 27 character attd cons name
Extension: 1000 Group: 1 Auto Answer: none
Console Type: principal TN: 1 Data Module? n
Port: 01C1106 COR: 1 Disp Client Redir? n
COS: 1 Display Language: english
DIRECT TRUNK GROUP SELECT BUTTON ASSIGNMENTS (Trunk Access Codes)
Local Remote Local Remote Local Remote
1: 9 5: 9:
2: 82 6: 10:
3: 7: 11:
4: 8: 12:
HUNDREDS SELECT BUTTON ASSIGNMENTS
1: 5: 9: 13: 17:
2: 6: 10: 14: 18:
3: 7: 11: 15: 19:
4: 8: 12: 16: 20: