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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1355Hospitality features
20
The lamp associated with the Do Not Disturb button lights until the feature
is deactivated with the button. An automatic-deactivate time is not
provided.
Activation by Attendant
The attendant can activate the feature for a user or a group of users. (The assigned
class of restriction (COR) determines which users are in the group.) The attendant
presses the Do Not Disturb — Extension button followed by the extension, or the
Do Not Disturb — Group button. The extension followed by the appropriate COR
number.
The attendant can cancel a Do Not Disturb request by activating the feature,
entering the desired extension or group COR number, and pressing the delete
button.
Activation via a PMS
The system provides an interface to a Property Management System (PMS). This
interface allows activation and deactivation of controlled restrictions. Activation
of Do Not Disturb through a PMS is similar to activation of termination
restriction. A scheduled deactivate time cannot be specified.
Audit Trail Reports
The system keeps a record of all phones that are in Do Not Disturb mode. You can
display or print this information.
Administer the following reports for printing on a daily basis:
■ Do Not Disturb Status Report — This report lists all extensions with Do
Not Disturb active and the specified deactivate time for each.
■ Do Not Disturb Plus COR Status Report — This report lists all extensions,
plus those whose controlled-restriction level is termination restriction. (The
attendant activates termination restriction for a specific extension or COR.
A deactivate time is not associated with termination restriction.)
Records do not include Do Not Disturb information for extensions that are both
termination and outward restricted.
Considerations
■ Do Not Disturb lessens the attendant’s workload when phone users with
speech-synthesizer circuit packs activate the feature themselves.
■ A front-desk user must have a console-permission class of service (COS) to
activate this feature.