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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Routing outgoing calls
196Setting up shortcut dialing
8
Example
For this example, assume the following:
■ Jim is the user at extension 1234.
■ Extension 1234 is assigned a COR of 2.
■ COR 2 is assigned a Time of Day Plan Number of 1.
■ The Time of Day Routing Plan 1 is administered as shown in the example
above.
When Jim comes into work on Monday morning at 8:30 and makes an ARS call
(dials the ARS access code followed by the number of the person he is calling),
the system checks the Time of Day Plan Number assigned to Jim’s COR.
Because Jim has a COR of 2 with Time of Day Plan Number 1, the system uses
Time of Day Routing Plan 1 to route the call.
According to Time of Day Routing Plan 1, calls made between 8:00 a.m. and
11:59 a.m. route according to the route pattern set up on PGN 1.
If Jim makes a call between 12:00 p.m. and 1:00 p.m. on Monday, the Time of
Day Routing Plan 1 is used again. However, this time the call is routed according
to PGN 2.
Related topics
Refer to ‘‘
Route Pattern’’ on page 865 screens for more information.
Refer to ‘‘
Defining ARS Partitions’’ on page 191 to see how to set up
partition groups.
Setting up shortcut dialing
!
CAUTION:
DEFINITY ECS offers a wide range of features, and shortcut dialing users
may want to take advantage of this. In some cases, these features will
operate as expected. However, some features are not supported for use with
shortcut dialing, and
an attempt to activate them with an AAR/ARS Shortcut
number may
fail. In some cases, a private dial plan that requires 6/7-digit
dialing may make it impossible to activate a feature, because neither the
4/5-digit extension nor the 6/7-digit AAR number is accepted. Please contact
your Lucent representative for more information.